What are your hours of operation? Hours of operations are by appointment only. An additional fee is charged for holidays and any services or access to Vault after 11pm.

Do you have insurance? “The Vault” carries Garage keepers liability insurance, but this coverage is secondary to the client’s personal automotive insurance policy. Each client is required to maintain their auto insurance coverage while their vehicle is stored here. Most insurance companies will provide discounted rates to their policy holders while their vehicle is in storage. Check with your insurance company about your options.

What security is in place at The Vault? “The Vault” is secured by way of 24/7 on-site manager, security team, and other discreet forms of security. We advise that no one comes unannounced. It won’t be in your favor.

What do you need to review a possible diminished value claim? Initially we will need the following: attorney info if you have a bodily injury case tied to accident, police report, photos of damages, and final body shop repair bill (all pages).

Is there a consultation fee to discuss our possible diminished value? No, there is no cost to discuss.

What is the statute of limitations of filing a diminished value claim in the state of Florida? It is 4 years from the date of the accident. However, you want to file as soon as possible.

Can I file a diminished value myself? Yes, you can file a diminished value claim yourself.

How long is the ceramic coating process? It takes 3 days to strip, color correct, and apply (3) coats of ceramic coating on a vehicle.

Do you provide pickup and delivery of vehicle for tire installation? Yes, it is included in the price quoted to you for your tire purchase.

How long does it take to get a set of tires ordered and installed? We can get tires within 24 hours delivered and installed if they are order Monday thru Thursday. Friday-Sunday orders take approximately 3 days to fulfill and install.